- All of your Gatwick parking questions answered
- Accurate, up to date information
- Award-winning BCP Customer Service
Here at BCP we understand that with so many car parks to choose from, Gatwick parking can be a minefield. We believe that when you book, it’s important that you have confidence in your chosen product. We don’t want you leaving for the airport with any unanswered queries.
We’ve spent time working closely with our expert travel consultants to compile a comprehensive list of frequently asked questions received relating to Gatwick parking. We are sure these will tell you everything you need to know about the services we provide.
If there’s still something bothering you, something we may have forgotten; no matter how big or small, just give us a ring, send us an email or contact us on live chat. We’re always here to help.
Q: Can I amend or cancel my Gatwick airport parking booking? If so, how?
A: All bookings are subject to terms and conditions. The amendment and cancellation policy will vary depending on the product you have booked. Any changes or cancellations must be made directly through BCP.
If you have booked one of our non-amendable, non-refundable Gatwick parking products then you will be unable to change or cancel your booking.
For those bookings that can be amended or cancelled, you can do so up to 24 hours prior to your arrival date. If you cancel after this time you will be charged the full rate, otherwise there is a cancellation fee of £9.50.
Changes can be made easily online using the ‘manage my booking’ option at the top of the page or alternatively you can Contact us
Q: What happens with my airport parking if my flight is delayed?
A: If you experience delays for any reason, there's no need to worry, your car will remain parked where it has been for the duration of your holiday. If it's possible for you to do so, you can let the car park know you are going to be late. The extra hours or days your car is parked will be charged at the car parks gate rate.
Q: Should I keep my car keys once I’ve parked, or hand them to a member of staff?
A: As a general rule, if you park your car yourself, you should hang onto your keys. If you book a Meet and Greet parking service or Valet parking, or even a Park and Ride that has arrival lanes for you to park when you arrive, you will be leaving your keys with the professional car park staff. All of you confirmation will confirm the exact details of each car park.
Q: Will I have to pay for transfers to the airport terminal?
A: All airport parking you book with BCP at Gatwick includes transfers to both terminals, with the exception of Meet and Greet services as they do not require a bus transfer.
Q: What measures are in place to protect my vehicle?
A: We pride ourselves on offering only Park Mark approved car parks to our customers. The Park Mark is the police’s stamp of approval reserved for the UK’s most secure parking compounds. Security features in place include:
Q: What's the difference between on-airport and off-airport car parks at Gatwick?
A: On-airport car parks at Gatwick are within the perimeter of the airport grounds. Generally, on-airport car parks are Official Gatwick car parks. Some on-site car parks are within walking distance of the terminals, however some may still require a transfer. Those transfers tend to be shorter than parking outside of Gatwick as they are the closest car parks to the terminals.
Off-airport car parks are those located outside of Gatwick airport's perimeter. They are never more than a few miles away and so the transfers are always short.
Those on-airport car parks and the off-airport car parks that require a transfer, operate a free, fast and efficient bus service to the terminals.
Q: What does Meet and Greet mean?
A: Meet and Greet is our convenient type of Gatwick parking. It allows you to drive straight to the airport terminal where you will be met by a professional driver. Once you have unloaded your luggage, you can make your way to check-in and the driver will take your car to a secure car park where it will remain for the duration of your holiday. When you arrive home, your car will be returned back to the terminal for you. It is an ideal service for those travelling with small children, disabled passengers or if you have a lot of luggage.
Q: What is the BCP Price Protection policy?
A: Our Price Protection policy means that BCP will not be beaten on price. In the unlikely event that you book with us and find the same product cheaper elsewhere within seven days, we’ll refund the difference. Terms and conditions apply.
Q: Are there many airport hotels available at Gatwick?
A: Yes, BCP have a great selection of Gatwick airport hotels available for you to choose from. You can choose your hotel dependent on the terminal you are flying from and compare hotels to find the ideal one to suit your specific travel needs.
Q: Will my Gatwick airport hotel include parking?
A: There are a large number of Gatwick airport hotels available with parking and transfers included. If you book your hotel and parking together you will save even more money. Every hotel is different so it is best to check before you book.
Q: Do BCP provide travel insurance?
A: Yes. When you book parking with us, you can also get a great deal on travel insurance from our partners, Holiday Extras.
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