- All of your Heathrow parking questions answered
- Accurate, up to date information
- Award-winning BCP Customer Service
This page aims to tackle the frequently asked questions about booking Southampton airport parking in a clear, concise way. If your query isn’t answered here, get in touch with our customer service team, who will be pleased to help.
Question: What’s the procedure if I book with BCP, and then find the same service cheaper elsewhere?
Answer: All BCP bookings are Price Protected for seven days, so if another provider is offering the same service cheaper in that time, we’ll make up the difference.
Question: Do I get to keep my car keys, or are they required by parking staff?
Answer: You only need to leave your keys behind if you’ve booked a meet and greet service. As we don’t offer this option at Southampton, you should hang onto them, keeping them in a safe place until you return.
Question: What’s the best way to get from the car park to the airport terminal?
Answer: Bus transfers to and from the terminal are included in the price of your booking, and run regularly throughout the airport’s opening hours, taking less than ten minutes.
Question: How are vehicles kept secure in BCP parking facilities?
Answer: Our car parks are all recommended by the police, and our security record is excellent. Vehicles are kept secure through a combination of fully trained specialist personnel and up-to-date security features, such as:
Question: Are there any hotels near to Southampton Airport I can book with BCP? Is parking included?
Answer: With BCP, you can book a stay at the Holiday Inn Eastleigh before you fly from Southampton Airport. Room rates include parking for up to eight days, as well as taxi transfers to the airport.
Question: Do you provide travel insurance?
Answer: We don’t provide travel insurance directly, but if you still require cover at the time of booking, we recommend our partners, Holiday Extras, who have a range of flexible policies.
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