Reviews For Airparks Luton

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• Airparks Drop and Go Everything excellent

  Mr Marsh - 5 out of 5

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• Airparks Drop and Go Very easy drop off & pick . Staff very helpful

  Miss Warren - 5 out of 5

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• Airparks Drop and Go Yes very will come again

  Mr Smith - 5 out of 5

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• Airparks Drop and Go Fast and efficient service both dropping off the car and collecting it.

  Mr Ward - 5 out of 5

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• Airparks Drop and Go Straight forward process...staff there to help if needed. Second time at this airparks. Happy service!!

  Miss Browne - 5 out of 5

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• Airparks Drop and Go Helpful, quick, good service

  Mr Vlk - 5 out of 5

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• Airparks Drop and Go Very seamless experience. Easy to find, well organised.
  Quick to get car on return
  Nothing to complain about

  Miss Hughes - 5 out of 5

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• Airparks Drop and Go Yes, although check in/out is all automated since we last travelled from Luton and the assistant had to help everyone.

  Mrs Knox - 4 out of 5

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• Airparks Drop and Go Everyone made the transaction simple and hassle free. I was made to feel at ease with the whole process.

  Mr Lowe - 4 out of 5

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• Airparks Drop and Go It was OK. A quick explanation of how to get out of the barrier may be helpful when collecting the keys. It wasn't obvious to many and there was a long queue to get out. One car even had to reverse and tailgate someone else as I think he had thrown his tag away. It took us a couple of minutes to work it out.

  Ms Cope - 4 out of 5

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• Airparks Drop and Go Overall it was quick and efficient, I'm not too keen on leaving my keys with the company but no issue was found with the car, customer service was lacking but would use again.

  Dr Evans - 4 out of 5

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• Airparks Drop and Go On coming home, there was amassive amount of people waiting for a bus to return to there cars. not enough space for everyone to get on, we where all soaked as it had been raining. Then the bus didn't start and had to wait 10 mins for him to fix. Our car had been parked in a massive puddle and I had to reverse my car out for us to load luggage and my children but the water had drenched my shoes. Not fantastic service. Dropping off the car was no problem. Coming back was awful and not a great experience.

  Mrs Smith - 3 out of 5

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• Airparks Drop and Go Delay in collecting customers from Luton on a rainy cold evening

  Mr Bruder - 3 out of 5

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• Airparks Drop and Go The staff were helpful but the whole set-up was a shambles.
  When I arrived and was ready for my car I called on my UK mobile. I spoke to a woman who asked for a return number should we be cut off, I gave the number and was put on hold while they "called my Australian mobile" - I asked why but they'd already gone.... the aussie mobile never rang and they never came back. It was very odd.
  I was taken off hold by a man who had no idea about the call, he arranged the pick up but then take took 40+ minutes to arrive.
  I realise the traffic was bad but (a) you had my flight number (b) I had booked the car for 4pm (so some time after the 3.30pm arrival) and I saw many other cars from your competitors parked ready and waiting.
  I'd suggest charging more and parking the cars at the car park for longer in peak congestion times, your organisation would really stand out with such a great delivery.
  In the end I was very grateful to get my car but I was disappointed to have had to wait 40+ minutes from the time I called to get the car. I'm very glad I didn't have my three kids (under 10) with me.
  Regards
  Ben

  Dr Maden - 3 out of 5

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• Airparks Drop and Go Waiting for transfer more than 30min
  dirty facilities
  Very helpful and friendly team

  Mr Pagorski - 2 out of 5

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• Airparks Drop and Go On the way out, we were very pleased with the service, we dropped our car at the car park and used the bus to the airport. All very smooth and fast. We decided to pay £25 extra for the meet and greet service to save time on our return and frankly would have been on the road quicker using the bus service! we had to wait at least 20 minutes for our car to be driven to the meet and greet point, despite calling as soon as we got our luggage. Luckily it was not raining as there was no shelter or anywhere to sit and wait. Poor service and felt ripped off.

  Mr Bagge - 1 out of 5

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• Airparks Drop and Go Very helpful staff transport to airport efficient and quick easy process

  Mr Hyde - 1 out of 5

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• Airparks Drop and Go Everything was perfect.

  Miss Tiliczki - 5 out of 5

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• Airparks Drop and Go Very pleased

  Miss Parker - 5 out of 5

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• Airparks Drop and Go Car parking process quick and fairly easy. Airport a good way away from car park but shuttle bus wait wasn't too long. Finding car in the dark was interesting but manageable.

  Mr Hobbs - 5 out of 5

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• Airparks Drop and Go Super service

  Mr Salamon - 5 out of 5

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• Airparks Drop and Go very good no problems

  Mr Martin - 5 out of 5

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• Airparks Drop and Go Everything very well organised .Top Service !!

  Mr Binas - 5 out of 5

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• Airparks Drop and Go Very efficient

  Mr Constandinos - 5 out of 5

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• Airparks Drop and Go Really good and friendly customer service. Always happy to help. Very easy key system operating when bringing the car and when collecting it. No confusion. Excellent.

  Miss Rembkowska - 5 out of 5

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