Reviews For Gatwick Parking

Gatwick Airport Parking Reviews

Number of reviews: 7520

Overall score: 4.4 out of 5

Just Valet Very helpful and knew exactly who I was when I rang. Made the transition to and from the airport simple and stress free. On return car was delivered literally in minutes.
Mrs Green - 5 out of 5

Help Me Park excellent service; very polite and helpful staff.
Mr Goulding - 5 out of 5

Summer Special Arrival fine. Return awful. Company knew they could not locate keys and knew this the day we dropped car off. They had my mobile number but did not bother to contact me in advance, they left it to tell us at 11:15pm on 29/8/16 and told us that we hadn't left the jey and alarm fob with them! Manager there was not great in the way he handled us and was really quite condescending in saying that he knew how we felt. Needless to say, I disabused him if this notion. I asked if I could search with him but he refused on the grounds of Health & Safety. I also asked how he would know what the key and alarm fob looked like that he was searching for but he didn't seem to acknowledge this point. Eventually after saying we would have to pay fir the return journey, they drive us back home, signed, at our request for the only spare key we had, drive back with this, rang to say that they were then bringing the car and spare key back. We left at 00:20 and finally got car and spare key and went to sleep at 3:30am. Not sure what is happening about replacement key and alarm fob.
Very poor system and customer service/experience pretty bad, although driver was very pleasant.
Annie Pearson
Mrs Pearson - 1 out of 5

Long Stay South on return journey,i put in my ticket ,it said outstanding balance of Â£230.00 !!!! after calling assistance and telling him I had pre booked etc he returned my ticket and let us through.was a shock and don't know why this happened.
Mrs Hindle - 5 out of 5

Purple Parking All as expected. It was pleasing that when I had a query I could call the car park directly and the call was answered quickly and with a helpful answer.
Mr Bennett - 4 out of 5

Summer Special Easy to find, fast and friendly service, no problems on drop off or pick up. 10 out of 10 !
Mr Uttley - 5 out of 5

ACE Meet and Greet Very good. So easy and convenient.
Dr Tailor - 5 out of 5

Maple Manor Meet and Greet Given incorrect drop off instructions
Mr Spooner - 2 out of 5

Purple Parking The only minor criticism I have is that when we arrived back to the uk in the very late hours we were all very disorientated thus would have been nice if there were signs for purple parking directing customers to the bus stop.
Ms Hassan-Ali - 3 out of 5

Purple Parking I was appalled to collect my car and the fuel tank light be on, mileage on an increased amount & my windscreen wipers broken!
Miss Martin - 1 out of 5

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