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Heathrow MBW Meet And Greet Reviews

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  • 22 customer reviews rated BCP'sHeathrow MBW Meet And Greet Reviews 88%

Want to find out what previous BCP customers had to say about Heathrow MBW Meet and Greet? Read on for honest reviews and ratings below...

Heathrow MBW Meet and Greet Reviews


Average Customer Score 88%

Number of reviews: 22


  • MBW Meet and Greet Not satisfied; we had to wait for 45 minutes for our car on our return

    Mr Fitz Gerald - 1 out of 5


  • MBW Meet and Greet Everything Excellent.
    On return the car was already in place....less than 4 metres from the lift. Thank you.

    Mr Gold - 5 out of 5


  • MBW Meet and Greet Helpful staff, fast efficient service

    Miss Battram - 5 out of 5


  • MBW Meet and Greet Yes. Very smooth from start to finish

    Mr Richmond - 5 out of 5


  • MBW Meet and Greet Had to change terminal just an hour before arriving to drop off car. Process could not have been easier. Excellent service!

    Mr Craig - 5 out of 5


  • MBW Meet and Greet Worked like clockwork and BCP rep was helpful and friendly

    Mrs Neill - 5 out of 5


  • MBW Meet and Greet Yes staff at both drop off and pick up helpful, we had about a 15 minute wait once we got to the level 4 desk (after calling when we landed) until our car was there so not too bad, although as it was about 10.30pm it would have been good to have the car there waiting as we had children. but overall very easy and convenient.

    Miss Hamshere - 5 out of 5


  • MBW Meet and Greet We had a very helpful and friendly service when we arrived and, as usual, everything went to plan.

    Mr Lansdell - 5 out of 5


  • MBW Meet and Greet MBW Meet & greet. Worked faultlessly.

    Mrs Slade - 5 out of 5


  • MBW Meet and Greet Everything fine, as always with my experience to date.

    Mr Lockie - 5 out of 5


  • MBW Meet and Greet All went very well.

    Mr Barbour - 5 out of 5


  • MBW Meet and Greet Everything went without any problems which is all I want

    Mrs Baker - 4 out of 5


  • MBW Meet and Greet No, the staff insisted on £20 charge for the 15 hr delay we had. This was unfair as we had already paid for late return cover. I would appreciate to be refunded please

    Mr Williamson - 1 out of 5


  • MBW Meet and Greet Pick up time on return should have been quicker as we were kept waiting for 30mins after we notified the desk

    Dr Evans - 4 out of 5


  • MBW Meet and Greet Avery efficient service

    Miss Wright - 5 out of 5


  • MBW Meet and Greet Eau access at terminal 5 with my car editing for me on stival even though I was 20 minutes early.

    Mr Price - 5 out of 5


  • MBW Meet and Greet All very good

    Mr Wilcock - 5 out of 5


  • MBW Meet and Greet A very good service with helpful staff. One downside was having to call when you land, travelling with my elderly mother and 4 children meant that I overlooked this and had to wait for the car. The company could track the flight.

    Mrs Oakley - 4 out of 5


  • MBW Meet and Greet Very pleased with the service from MBW. Checking in the car was efficient and the car was returned promptly despite our flight arriving early at 4.40 am.

    Mr Furber - 5 out of 5


  • MBW Meet and Greet Excellent service.

    Mrs Gulliver - 5 out of 5


  • MBW Meet and Greet All went very smoothly, staff were very helpful, would definitely use again.

    Mr Jones - 5 out of 5


  • MBW Meet and Greet All good when dropped car off. On return ended up waiting minutes from time of phone call for car to arrive, which meant one person missing a continuation flight. I thought the whole point of paying for Meet & Greet was that the car was waiting for you or at least only a few minutes wait. mins in a cold car park is not my idea of a good way to finish the holiday. When phoned MBW muttered something about not knowing when we would return, however the time was printed on the receipt we had and on the label attached to the car key. Was not impressed with the service.

    Mrs Brown - 2 out of 5