"Minimal Ash" Expected Over Europe This Weekend

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Fingers crossed, we're in line for an ash-cloud-free bank holiday weekend.

The ash from the Grimsvotn volcano in Iceland is expected to clear from UK skies over the next day or two.

Only a handful of UK flights have been cancelled today (Thursday), though some flights to and from Germany are still disrupted.

The Met Office predicted only "minimal ash" over Europe this weekend, but warned that this was dependent on the weather, and whether there were any further eruptions.

However, anyone due to fly in the next few days is still advised to check with their airline before travelling.

How does the volcanic ash cloud affect your booking with BCP?

If you have booked, or are thinking of booking airport parking, an airport hotel or an airport lounge through BCP, you may be worried about how the disruption will affect you. We've tried to answer any questions you may have below.

We recommend checking with your airline to find out whether your flight has been cancelled or delayed.

Contact us

Our call centre is open from 8am to 11pm on weekdays, and from 8am to 8pm at weekends. You can find all our Contact details here

Cancelling your booking

You can use the view, amend and cancel pages to cancel your booking. If you cancel your booking, our standard terms and conditions will apply. In a nutshell, if you've taken out our cancellation waiver, as long as you give us at least 24 hours' notice, we will refund all your money. If you haven't taken out the cancellation waiver, we'll deduct a small administration charge. Unfortunately, we can't refund bookings cancelled with less than 24 hours' notice, because we are charged by our suppliers.

Our top tip for new customers

When you're making a booking, our advice is always to take out our cancellation waiver. It costs just 99p for parking bookings, and £2.49 for hotel bookings, and entitles you to a full refund if you need to cancel your booking, as long as you give us at least 24 hours' notice.

Customer comments

"Just wanted to feedback how happy we were with your service in relation to flight delays in the last week. Your website information was very clear and your policy of not making additional charges in a situation out of everyones hands was really appreciated. When we did find flights and had very short notice to give you in bringing our car to Luton to meet us, there were no problems and the car arrived promptly. Any e mail contact was responded to very fast also."
Mr S Gray

"I will be coming back to you for all my future trips to Gatwick. Your service and compassion has been exemplary."
Mr G Johnson