Contact Us

If you have any questions or queries about BCP or your booking, please do not hesitate to call or write to us. You can also send us an email. Alternatively take a look at our Frequently asked questions page.

BCP address:

BCP
Newingreen
Hythe
Kent
CT21 4JF

BCP email-address:

Email address for general enquiries: customer@parking-bcp.co.uk

BCP telephone details:

Contact telephone number:
0800 316 0169 to book. Please note; Calls are FREE, calls from mobiles and other numbers may vary .
0871 360 1013 quoting BND1 to amend or cancel.

Google map of BCP HQ in Newingreen

Would you like to make a booking?

You can easily make a booking via the search engine situated at the top of this page. Simply select the product you'd like to book, choose the airport, pick the dates you wish to park in and finally click the quote me now button. You will then be given a list of available car parks and the their prices, select the one you want to book and fill in your details.

Alternatively, if you would like to speak to one of our customer service advisors please call 0800 316 0169 to book. Don't forget, the low prices offered on our website will also be the same low prices offered by our customer service team. So whether you prefer to book by our website or with our call centre, rest assured you'll be getting the same great prices, guaranteed.

We are open from 8am - 11pm Monday - Friday and from 8.30am - 8pm on weekends (for support calls within two days of stay date). We are open from 9am - 5.30pm Monday to Friday for support calls outside of the two days previous to stay date.

Would you like to cancel or amend a booking?

If you would like to amend or cancel your booking, please call our customer services team on 0871 360 1013 and have your booking reference ready. Calls will cost up to 10p per minute from a BT landline, though charges for calls from mobiles and other providers may vary.

All cancellations and amendments must be made through BCP and are subject to the terms and conditions for each product.

Would you like to make a complaint?

We always welcome feedback and are continuously looking to improve our service. If you would like to make a complaint about BCP or our service, please write to:

Customer Relations
BCP,
Newingreen,
Hythe,
Kent,
CT21 4JF
or email us at communications@parking-bcp.co.uk