View, Amend or Cancel your booking

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Frequently Asked Questions

How do I cancel or amend a booking?

If you would like to amend or cancel your booking, please use the View/Amend/Cancel at the top.
If you want to pursue a complaint please write to Customer Relations, BCP, Newingreen, Hythe, Kent, CT21 4JF or email us at
All cancellations and amendments must be made through BCP and are subject to the terms and conditions for each product.