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Gatwick Ace Meet And Greet Reviews

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  • 97 customer reviews rated BCP'sGatwick Ace Meet And Greet Reviews 86%

Gatwick Ace Meet and Greet Reviews


Average Customer Score 86%

Number of reviews: 97


  • ACE Meet and Greet Very easy quick and efficient

    Miss Porter - 5 out of 5


  • ACE Meet and Greet Arrived back at Gatwick. Ace Meet & Greet man gave me the exit ticket but on arrival at the barrier there was an additional £8 to pay.

    Mr Lovegrove - 3 out of 5


  • ACE Meet and Greet Very good service at an affordable price!

    Mr Nagy - 5 out of 5


  • ACE Meet and Greet It was not clear with you the operator was so when I got to the airport I could not see the operator. When I phoned to get help I was told that the company partnered with another so I needed to speak to them. This was not made clear in my confirmation. It wasn’t very unorganised and I was told to just leave my car open and they would take it.
    When I returned to the airport I called as requested when I got through security (I only had hold baggage) I then had to wait an hour for my car. When I called the provider there was a lot of confusion as to where my car was. I told twice my car was there when I could clearly see all of the car park. I was not impressed. I have been told I will received a full refund from the car park provider.

    Miss Adams - 1 out of 5


  • ACE Meet and Greet Service not as described. Got back and had to wait 30mins in car park for my car, was told this is standard, well what’s the point then!? I couldn’t got the cheaper bus service in the same time. If this is standard, then state it on the website. Finally got car to find an open plastic cup of sticky drink in my drinks holder, which had spilt and splashed everywhere. Also my mirror was bent in. Really not happy and would like someone to contact me to discuss.

    Mr Buck - 1 out of 5


  • ACE Meet and Greet yes all went fine thanks

    Mr Hitchings - 5 out of 5


  • ACE Meet and Greet Really helpful staff and quick and easy service

    Mrs Vickery - 5 out of 5


  • ACE Meet and Greet Everything went to plan. Very efficient.

    Mr Ellis - 5 out of 5


  • ACE Meet and Greet a good service on time will use again

    Mr Grogan - 5 out of 5


  • ACE Meet and Greet It is against the law to make a telephone call whilst driving. A request made by Ace Parking to be made 20 mins prior to arrival at the airport. Most people on their way to the airport are on a motorway at that time!!!!

    Miss Rowe - 2 out of 5


  • ACE Meet and Greet Had to wait about 10 mins on arrival at the airport before departure for someone to ale the car away. But apart from that everything good.

    Mr Knights - 4 out of 5


  • ACE Meet and Greet Excellent service

    Mr Melham - 5 out of 5


  • ACE Meet and Greet Yes all was fine. My calls were answered promptly and only a short wait for our car on return.

    Mr Hunt - 5 out of 5


  • ACE Meet and Greet Very smooth process.

    Mr Forde - 5 out of 5


  • ACE Meet and Greet All went very smoothly, all staff were friendly and polite.
    Excellent service.

    Mr Griffin - 5 out of 5


  • ACE Meet and Greet Had to wait 25 minutes for our car to come, not the best service as could have got the bus to a car park quicker and would have paid less.

    Mr Astell - 4 out of 5


  • ACE Meet and Greet Great when we arrived but had to wait nearly an hour in a dark, cold car park for the car to be returned. The reason we were told was there was a a lot of aircraft arriving. You knew when we would arrive and the plane was on time, there was plenty of room for all the cars due to go out in the car park for the customers waiting, my car could easily be ready when we arrived. No one there to ask just, no seats just a cold car park. NOT GOOD ENOUGH!

    Mr Reynolds - 2 out of 5


  • ACE Meet and Greet Fantastic service, easy to find and when we returned car was just pulling up as we got to car park

    Mr Morris - 5 out of 5


  • ACE Meet and Greet Everything was exactly as described.

    Mr Hipwell - 5 out of 5


  • ACE Meet and Greet very helpful and efficient

    Mr Covello - 5 out of 5


  • ACE Meet and Greet Absolutely fantastic. Will never use long stay again. Your operatives were charming & helpful. Thank you

    Mrs Saunders - 5 out of 5


  • ACE Meet and Greet Good service no complaints at all

    Mr Muir - 5 out of 5


  • ACE Meet and Greet Good service no complaints at all

    Mr Muir - 5 out of 5


  • ACE Meet and Greet On arrival no visible sign of ACE had to ask are you ACE Also on arrival rang as ordered in Baggage before collecting - did not hurry but at Orange Car Park had to wait minutes If there was to be a delay think customer should be told would you not agree Apart from that the staff?? whom we met were polite and efficient enough. What one would expect from a Meet and Greet My thanks

    Mr Haycroft - 4 out of 5


  • ACE Meet and Greet Bit of a long wait for the car upon our return

    Mrs Richards - 3 out of 5


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